All delivery charges are included in the final shopping basket and are dependent on the products Scottish Highlands & the Islands where additional shipping charges will apply.

Please note that not all products will incur an additional delivery charge to the Scottish Highlands & the Islands – this is based on the costs from the manufacturer, distributor or courier providing shipping on our behalf. If your delivery address is in the Scottish Highlands and Islands, a member of our helpline team will contact you prior to processing your order should an additional delivery charge apply.

While we make every effort to ensure orders are delivered by the date required, we cannot guarantee availability from the manufacturer or the manufacturer's delivery schedules.

Any variation to web delivery date given will be advised to you by email or telephone. If we are unable to make delivery because access is not possible, we reserve the right to make a failed delivery charge.